Geeky Grail TCG Return Policy
Effective Date: August 6, 2026
At Geeky Grail TCG, we strive to ensure every order is packaged accurately and arrives in excellent condition.
No Returns
To help protect our customers and our business from fraud, scams, and product tampering, all sales are final. We do not accept returns, exchanges, or refunds for any products once an order has been placed and shipped.
This policy applies to all items sold through Geeky Grail TCG, including but not limited to:
- Trading card games (TCG) products
- Sealed products
- Individual cards
- Accessories
- Promotional items
- Clearance or sale items
Damaged or Incorrect Orders
If you receive an item that is:
- Damaged during shipping,
- Defective upon arrival, or
- Incorrect due to our error,
please contact us within 7 days of receiving your order. Include your order number, a description of the issue, and clear photographs of the item and its packaging. We will review each case and, when appropriate, provide a replacement, store credit, or another suitable resolution at our discretion.
Lost Packages
Once an order has been shipped, delivery is the responsibility of the shipping carrier. If your package is lost or delayed, we recommend contacting the carrier first. We will assist with carrier claims when possible.
Order Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has entered processing or has been shipped, it cannot be canceled.
Contact Us
If you have questions about this Return Policy or need assistance with an order, please contact us using the contact information listed on our website.
Thank you for shopping with Geeky Grail TCG. Your understanding helps us maintain a fair and secure shopping experience for all customers.